Accomplished professional with 4+ years of experience across Pakistan and UAE in administration, data entry, IT support, and digital operations.
Proven expertise in managing large datasets, generating SLA compliance reports, and streamlining workflows to boost team efficiency.
Skilled in Microsoft Office Suite, e-commerce platforms, and delivering customer service excellence.
Hands-on experience in WordPress website creation and management, including content updates, plugin integration, and optimization.
Strong portfolio showcasing successful projects in digital operations, IT support, and website management.
Provided technical support for hardware, software, and network issues, ensuring smooth day-to-day operations.
Core Competencies
Data Management
Excel-based data entry, Microsoft Office, POS systems, vehicle tracking, and compliance reporting
IT Support
Proficient in IT troubleshooting, Experienced in creating and managing websites and portfolios.
E-commerce
E-commerce platforms like Noon and Shopify, eBay & Amazon operations.
Customer Service
Query resolution and client communication
Current Role
Onora Real Estate L.L.C
IT Consultant & Administrator| February 2025 - Present
Currently contributing to marketing operations in the dynamic UAE real estate sector, applying administrative expertise, website management, and digital marketing skills to support business growth and client engagement initiatives.
Professional Experience Timeline
1
Al Tayer Group - Admin Administrator Assistant
January 2024 - February 2025 | UAE
Managed Excel data entry for vehicle tracking and driver logs. Generated hourly operational and SLA compliance reports. Supported OUNASS customer service operations.
2
Space Mission Travel & Tours LLC - IT Manager
June 2023 - December 2023 | UAE
Updated travel bookings and customer records. Handled product listings on Noon & Shopify. Provided comprehensive IT troubleshooting support.